Refund & Exchange Policy

At TREND 2 DOOR, customer satisfaction is our top priority. If you receive an item that is damaged, defective, or the wrong size, we offer a hassle-free exchange process within Pakistan.

Eligibility for Returns & Exchanges:

• Exchange requests must be made within 7 days of receiving your package.

• The product must be unused, unwashed, unworn, and in its original packaging with all tags intact.

• Due to hygienic reasons and custom stitching, unstitched suit cuts that have been altered or stitched are not eligible for return or exchange.

• Sale, clearance, or flash deal items are final sale and can only be exchanged if damaged upon arrival.

How to Request an Exchange:

1. Contact our Customer Support team via WhatsApp  or email us with your Order Number and photos/videos showing the issue.

2. Once approved, pack the item securely in its original packaging.

3. Our courier team will either arrange a reverse pickup or request you to dispatch the item to our warehouse address

• We offer store credit or voucher refunds for returned items (valid for 6 months).

• Cash refunds are strictly applicable only if the ordered product is completely out of stock or if you received a defective item and a replacement is unavailable.